iTunes not recognizing your iPhone or iPad?- It Will!

Has iTunes and your iPad befriended? But they have to get along with each other! Reason being, that an iPad needs to connect to iTunes for important system updates and backing up your applications and data. Let us learn here with few simple steps to solve this out.

As a first step make sure  the computer is recognizing the iPad. When you connect your iPad to your computer, a small bolt of lightning will should appear in the battery meter located on the upper right-hand side of the screen.

This lets you know the iPad is charging. And therefore understandable that the PC is recognizing the iPad.  Even if the battery meter reads “Not Charging”, which means your USB port isn’t capable of charging the iPad, you at least know the computer recognized your tablet.  If you see the lightning bolt or the words “Not Charging,” your computer recognizes the iPad is connected.

Check the Cable

Make sure the problem isn’t with the USB port by plugging the iPad into a different port than the one you previously used. If you are using a USB hub or plugging it into an external device like a keyboard, make sure you use a USB port on the computer itself. If plugging the iPad into a different USB port solves the problem, you may have a bad port. You can verify this by plugging another device into the original port. Most computers have enough USB ports that a single broken one is not a big deal, but if you find yourself running low, you can purchase a USB hub at your local electronics store.

Low Power can be a problem

See that the iPad isn’t running too low on power. When the battery is close to being depleted, it can cause the iPad problems. If your iPad is connected to your computer, unplug it and check the battery percentage, which is located on the upper right hand side of the iPad next to the battery meter. If it is less than 10%, try letting the iPad recharge completely. If the battery percentage is replaced by the words “Not Charging” when you plug the iPad into your computer, you will need to plug it into a wall outlet using the adapter that came with the iPad.

Check the charge port for debris

Unplug your iPad and check its charging port for any kind of debris. Sometimes your iPad may charge but not show up in iTunes if the pin that is responsible for that connection isn’t making contact. If you think you see dust, lint, or debris, gently use compressed air to remove any debris. Try the connection again.

Reset location and privacy data

When you connect your iPad to a new computer, you have to agree to the Trusted Device popup for it to connect. That’s to protect against malware. If you accidentally hit Don’t Trust previously, or dismissed the popup without reading it, this can cause iTunes not to see your devices.

While iTunes should ask you each time you connect if you have previously selected not to trust the computer, it doesn’t always work that way. Luckily, there’s a way to reset the trust permission so it will ask you again. Just keep in mind this will also reset all location and privacy settings.


  • Launch the Settings app on your iPad.
  • Tap on General.
  • Tap on Reset.
  • Tap on Reset Location & Privacy.
  • Type in your password.
  • Tap on Reset Settings in the popup.
  • Once settings have been reset, try re-connecting your iPad to your computer. You should now see the trust prompt shown above on both iTunes and on your iPhone or iPad.

Reboot your iPad and computer

Reboot the computer and iPad. First shut down the computer rather than simply restarting it. Once your computer is completely powered down, let it sit there for a few seconds before powering it back up.

Now do the same thing with the iPad. You can reboot the iPad by holding down the suspend button on the upper right hand corner of the device. After several seconds, a red button with an arrow will appear, instructing you to slide it to power off the device. Once the screen goes completely black, wait a few seconds and hold the suspend button down again. Apple’s logo will appear in the middle of the screen while the iPad boots back up.
Once your computer and the iPad have been rebooted, try connecting the iPad to iTunes again. This will usually solve the problem.

Reinstall iTunes

If iTunes is still not recognizing the iPad, it is time to try a clean copy of iTunes. To do this, first need to uninstall iTunes from your computer. You can uninstall iTunes on a Windows-based computer by going to the Start menu and choosing Control Panel. Look for an icon labeled “Programs and Features.”
Within this menu, simply scroll down until you see iTunes, right click on it with your mouse and choose uninstall. Once you have removed iTunes from your computer, you should download the latest version at After you have reinstalled iTunes, you should be able to connect your iPad.
Do share us your experience and let us know which solution worked for you!